DameJidlo is a food delivery service that links more than 2000+ restaurants in 150+ cities with their customers, processing more than 200,000 monthly orders. DameJidlo is a part of Delivery Hero, a global network of online ordering platforms for food with more than 200,000 partner restaurants worldwide.
DameJidlo‘s main aim was to effectively cover the market, meet its potential, and improve customer experience by providing various types of cuisines at certain times and level of quality. This could be achieved not only by acquisitions of new restaurants but also by convincing current restaurants to reconfigure their services by updating their opening times, customer satisfaction, or delivery distance. Therefore, DameJidlo needed to:
"Clear visualization and predefined reports of data perfectly fit data driven foundation of DameJidlo."
Head of Business Intelligence
DameJidlo is a data driven company, so the clear visualization and predefined reports based on combination of ours and external data provided by CleverAnalytics was a natural fit.
As DameJidlo is a data-driven company, all of the transaction data was available in their internal systems. We integrated their databases with CleverAnalytics via API to load transaction data on a granular level for each transaction and its delivery area. CleverAnalytics processed and combined this data with external data and geolocated them in a smart map. Each business case was covered by a unique view.
The crucial view offered an outline of the market with the ability to filter restaurants by type of cuisine, time and cost of delivery, minimum value of order, rating, and special actions. By using these filters in combination with the map, sales reps are given a priority list of their next steps as well as easy-to-understand arguments for their sales pitches. All results are shown on a map or can be exported to the spreadsheet of their choice.
CleverAnalytics brought much-needed insights for the management of sales operations and enhancing the customer experience. Integration of internal data allows instant access to up-to-date information provided in an easy-to-grasp form of a map. CleverAnalytics, a single location analysis platform helped DameJidlo achieve three wins: